Refund policy

Return and Refund Policy

We want you to be completely satisfied with your purchase. Please review our return and refund policy below:

Returns

  • Eligibility Window: Returns are accepted within 14 days of delivery.

  • Condition: Items must be unused, in their original condition, and in the original packaging.

  • Non-Returnable Items: Custom or personalized orders, digital downloads, and sale items are not eligible for return.

  • Return Shipping: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5–7 business days.

Damaged or Incorrect Items

  • Please contact us within 7 days of delivery if your item arrives damaged or if you receive the wrong item.

  • Include photos of the damage or incorrect item for quicker resolution.